Privacy Policy

NUTRIFEND LLP (“Nutrifend,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.nutrifend.in (the “Site”) and purchase our products.

By using our Site, you consent to the data practices described in this policy. This policy is in compliance with India's Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit our site, register, place an order, or subscribe to a newsletter.

• Personal Identification Information: Name, email address, mailing address, phone number.
• Payment Information: Credit/debit card details and billing address. Please note: we use a secure third-party payment gateway, GoKwik, and do not store your full card details on our servers.
• Non-Personal Identification Information: We may collect non-personal information about users whenever they interact with our Site, such as the browser name, type of computer, and technical information about your means of connection, such as the operating system and the Internet service providers utilized.

We collect and use your personal information for the following purposes:

• To Process Transactions: To fulfill and manage orders, including delivery and payment processing.
• To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
• To Send Periodic Emails: We may use the email address to send you information and updates pertaining to your order, as well as occasional company news, updates, or related product information if you opt-in to our mailing list. You can unsubscribe at any time.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. We use SSL-secured communication channels for sensitive and private data exchange.

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers who assist us in operating our business (e.g., shipping carriers, payment gateways) so long as those parties agree to keep this information confidential.

We may disclose your personal information if required by law.

You have the right to access, correct, or delete your personal data. You can do so by logging into your account or by contacting us directly. You also have the right to opt-out of receiving promotional communications from us by following the unsubscribe link in our emails.

Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Vaishnav babu k
Email: Vaishnav@nutrifend.com
Address: old block,Edappal, malappuram,Kerala,679576

Nutrifend has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.