Shipping Policy

Last Updated: October 17, 2025

1. Order Processing

Your health is our priority. All orders are processed and dispatched from our facility within 1-3 business days of order confirmation. We do not ship on weekends or public holidays. You will receive a confirmation email as soon as your order is placed, and another email once it has been shipped.

2. Shipping Timelines & Charges

We are committed to getting your Nutrifend products to you swiftly and safely.

Shipping Zone Estimated Delivery Time Shipping Charges
Within Kerala 2-5 business days Free on orders over ₹499
₹49 on orders below
Rest of India 5-15 business days Free on orders over ₹999
₹70 to ₹149 on orders below

Please Note: These are estimated delivery times. Delays due to unforeseen circumstances, such as weather conditions or courier service interruptions, are outside of our control.

3. Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to our courier partner's website. You can use this to monitor your package's journey to your doorstep.

4. Shipping Restrictions

Currently, we ship only within India.

We cannot ship to P.O. Boxes or military addresses. Please provide a valid residential or commercial address.

It is the customer's responsibility to ensure the shipping address provided is correct. We are not responsible for delivery issues arising from incorrect addresses.

5. Damaged or Lost Packages

While we pack our products securely, if your order arrives damaged, please refer to our Return & Refund Policy and contact us immediately with photographic evidence.

If your package is lost in transit, please contact our customer care team, and we will work with the courier to resolve the issue.

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